Procurement is a multi-stage process, often visualised as a cycle
- Needs Identification & Requisition: A department identifies a need and formally requests the purchase (e.g., through a Purchase Requisition).
- Sourcing & Supplier Selection:
- Market Research: Identifying potential suppliers.
- RFx Process: Using tools like Requests for Information (RFI), Requests for Quotation (RFQ), and Requests for Proposal (RFP) to gather and evaluate supplier bids.
- Supplier Evaluation: Assessing suppliers based on cost, quality, financial stability, and other criteria.
- Negotiation: Finalizing terms, prices, and service level agreements (SLAs).
- Contract Management: Creating, executing, and managing a legally binding contract that protects the organisation and outlines all agreed-upon terms.
- Purchase Order Processing: Issuing a formal Purchase Order (PO) to the selected supplier, which serves as an official commitment to buy.
- Goods Receipt & Inspection: Receiving the goods or confirming the service delivery, then inspecting them for quality and quantity.
- Invoice Processing & Payment (Three-Way Match): Matching the invoice from the supplier against the Purchase Order and the Goods Receipt note to ensure accuracy before payment is approved.
- Supplier Relationship Management (SRM): Ongoing management of supplier performance, fostering collaborative relationships, and conducting regular reviews